TERMS OF SALE
• All custom-made (made-to-measure) items require a minimum 67% (2/3rds) deposit prior to any work being started. This includes any custom fabrics and/or embroidery that need to be ordered.
• Work will not begin until the deposit has cleared our bank account, if the deposit is made by check or money order.
• All custom ordered fabrics and other items, and all custom-ordered (“made-to-measure”) items are not returnable, and no refund will be made on these items, or for any deposits made in connection with these items, once work has begun and/or fabric has been ordered.
• Any change to a custom-ordered (“made-to-measure”) item that New Couture is making or has already made, because of weight gain or loss on the part of the Customer may require additional charges and deposits. Furthermore, the change or changes could require additional time to complete. As a result, the item(s) may not be finished when needed by the Customer.
• Any change to items beyond what has been agreed upon between the Customer, and New Couture, Inc. at the time of the sale, regardless of what the change is, must be accepted by New Couture, Inc. Any change may require additional charges and deposits. Furthermore, the change or changes could take additional time to complete. As a result, the item(s) may not be finished when needed by the Customer.
• Problems that are beyond the control of New Couture, Inc. cannot be the basis of a claim against New Couture, Inc.
• All other claims must be made within 10 calendar days of receipt of the item, and all claims must be accompanied by your copy of our receipt, regardless of the nature of the claim.
• Returned (NSF) checks are subject to a $25.00 fee.
Current as of May 2012